Just follow our simple returns policy.
1. Email us at firstname.lastname@example.org to log your return/exchange.
2. Repackage your item, including your printed invoice if you requested this on purchase.
3. Mail your return to our office address below, retaining any courier receipt if the item you received was faulty.
4. We will confirm your return within 24 hours of receiving your goods and any refunds will be processed within 7 working days.
If you are not totally satisfied with your purchase, please return it in a saleable condition undamaged, with original packaging and any labels/hygiene stickers left intact within 28 days of the purchase date. The return delivery costs are the customer's responsibility unless the item is deemed faulty upon inspection. Merchandise that has been worn, used, washed/tumble dried or altered will not be accepted for return or exchange.
Please send returns & exchanges to 151 Curtis Avenue, Glasgow, G44 4NN
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